Setting up mütesync
NOTE: As of November 16, 2024 the physical mütesync mute button will be supported via the MuteMe application. The mütesync app will no longer receive updates and will eventually be retired. We recommend downloading the MuteMe application to setup and use your mütesync physical button. For more information, visit this page on the MuteMe website.
Mac Setup Video
Don’t like reading? This short video will help you install and setup the mütesync app so you can use the Virtual Mute button or the physical mute button with your Mac.
Windows Setup Video
This short video will help you install and setup the mütesync app so you can use the Virtual Mute button or the physical mute button with your Windows computer.
Step by Step Instructions
You must read the IKEA instructions. I do too! Here’s the step-by-step guide to get your button working.
buy it
Thanks for purchasing Mütesync! Your button will be prepared and shipped as soon as possible. To track your order, please refer to the confirmation email you received.
download it
To use the Mütesync physical mute button, please download and install the latest version of the MuteMe app. The MuteMe app fully supports Mütesync devices, providing seamless integration and enhanced functionality. Even without the physical button, the app can be used as a free virtual mute button for convenient audio control.
install it
On both Mac and Windows, you will be asked if you want to run a program downloaded from the internet. You can confidently proceed. :) On Windows, you’ll see that the application is published by MuteMe LLC, the official name of our company that now includes Mütesync.
open the MuteMe app
If the app didn’t automatically open, navigate to your list of applications and launch MuteMe. For Mac users, you may need to grant permissions the first time you run the app. These permissions allow MuteMe to monitor your mute status in video calls and toggle your microphone seamlessly.
Inside the app, you’ll find a Setup Guide to help you configure and test MuteMe with various meeting platforms. Give it a try to ensure everything is working perfectly!
Secure Setup
Our application is secure and trusted by thousands of users. When you first install the app, a step-by-step setup guide will walk you through the process to ensure everything is configured correctly.
plug it in
If you have a physical button, plug it in. The button will flash once indicating it is properly connected. Start a meeting to test it out! Having issues? Head over to our FAQ to troubleshoot.
No button? No problem! The virtual mute button works great on it’s own! If you want to add a physical button head to our shop.
win at life
You’re all set up! The virtual mute button will now be visible in your Mac Menu Bar (the top right of your screen) or Windows System Tray (bottom right) and the physical mute button is now set up.
Having issues? Check our FAQ page for tips or “Report a Issue” by going into settings > Support > Report and Issue!
Issues? Questions? Glitches in the Matrix? Feedback? We’re all ears. Head over to our contact page to get in touch.